At Bus Card Abu Dhabi, we prioritize the confidentiality and security of our users' personal data. This Privacy Policy outlines how we collect, use, and protect your information when you access our services, including the Abu Dhabi bus card recharge system, balance check, and related features.

Information Collection

• Personal details submitted during account registration or customer support interactions, such as name, email, and phone number.
• Transaction data related to bus card recharges, balance inquiries, and usage history.
• Device information, including IP address, browser type, and operating system, collected through cookies and similar technologies.

Use of Information

• To process bus card recharges and provide real-time balance updates.
• To improve our website functionality, user experience, and customer support.
• To send notifications regarding account activity, updates, or security alerts.
• To comply with legal obligations and enforce our terms of use.

Data Sharing and Security

We do not sell or rent your personal data to third parties. Your information may be shared with trusted partners solely for the purpose of providing and maintaining our services, such as payment processors and technical support. We implement appropriate security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionalities of our site.

Legal Compliance and User Rights

• You have the right to access, rectify, or delete your personal data.
• You can withdraw consent for data processing at any time.
• If you believe your data is being mishandled, you have the right to lodge a complaint with relevant authorities.

Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be communicated via our website or email notifications. Continued use of our services signifies acceptance of any modifications.

For questions or concerns regarding our privacy practices, please contact our support team.